Frequently Asked Questions

For our users, we offer the service of attendance verifications that are digitally signed - this means that verifications are computer-generated with no human interaction except for each user's request in their specific meeting. You simply log into the meeting and click the button REQUEST ATTENDANCE VERIFICATION as soon as you enter the meeting room. Only then can the system log your attendance entirely.

You must request your attendance in each meeting using ONLY Google Chrome or Mozilla Firefox. If you do not use one of these browsers, your attendance will not be verified appropriately.

PLEASE REFRAIN FROM REFRESHING THE PAGE AT ALL COSTS BECAUSE THIS WILL RESET YOUR REQUEST FOR ATTENDANCE.

If you are using a mobile phone to access these browsers, answering calls/texts or using other apps will reset your attendance time stamp. You must stay on the page at all times.

It is also HIGHLY RECOMMENDED that you clear your history/cache at least one (1) time per week to maintain a clear temporary files cache for your time stamps.

***NOTE: If you are still using the mobile app, please navigate to www.intherooms.com on Google Chrome or Mozilla Firefox from your mobile device or computer! THE APP IS NOT COMPATIBLE WITH DIGITAL SIGNATURES REQUIRED FOR ATTENDANCE VERIFICATION.***

Your verifications will then be available to view or download in pdf file format from the left hand menu on our main website.

*PLEASE NOTE* only the last 100 meetings are listed on each user's profile page. If you anticipate needing more than 100 meetings, you must download these and keep them in a secure location as they will not be available for later retrieval.

We also mail them out 24 hours after the meeting has ended, so you need to go to your email account online in a web browser, and please check your email SPAM/Junk folders on your mail provider's website (i.e. mail.google.com or yahoo.com).

If you find some of our emails in there, mark them as NOT SPAM, and please add 'info@members.intherooms.com' to your address book online.

Also please make sure that the email address listed with which you signed up for ITR is spelled correctly as we use this address to send you ANY & ALL emails.


Frequently Asked Questions - APP